Terms & Conditions
Last updated: 5th May 2025
These Terms & Conditions govern your use of the Suai Design Studio website and the services we offer. By accessing our website or engaging our services, you agree to comply with these terms.
1. Introduction
Suai Design Studio (“we”, “us”, “our”) is a renovation and interior design company offering consultation, design, and construction services. These terms apply to all visitors, clients, and users of our website.
2. Scope of Services
Our services may include:
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Interior design consultations
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Renovation and construction work
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Custom furniture or material recommendations
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Project management and on-site coordination
Details of each project will be outlined in a separate proposal, quotation, or contract between Suai Design Studio and the client.
3. Consultations & Quotations
Initial consultations may be offered free of charge, depending on scope and location.
Quotations are based on the project brief provided and may be subject to revisions if the scope changes.
4. Payments & Deposits
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A non-refundable deposit is required to confirm all projects.
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Payment milestones will be clearly stated in the proposal or invoice.
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Late payments may result in delays or suspension of work.
All payments are to be made via bank transfer or other approved methods listed in our invoices.
5. Client Responsibilities
Clients are responsible for:
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Providing accurate project information
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Granting access to the property as needed
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Securing any required permits or approvals (unless otherwise agreed)
Suai Design Studio is not liable for delays resulting from incomplete or inaccurate client information.
6. Design Ownership
All design concepts, drawings, and documents produced by Suai Design Studio remain the intellectual property of the studio unless otherwise stated.
Clients are not permitted to reproduce or reuse designs without written consent.
7. Project Timelines
We strive to meet agreed timelines, but actual completion dates may vary due to:
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Scope changes
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Material availability
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Site conditions or weather
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Third-party contractor delays
Suai Design Studio is not liable for delays outside of our control.
8. Warranties & Liabilities
We work with trusted contractors and materials, but Suai Design Studio does not provide blanket warranties unless specified in writing.
Our liability for any claim arising from the use of our services is limited to the amount paid for the specific service.
9. Website Use
All content on this website — including text, images, and graphics — is the property of Suai Design Studio. It may not be copied, reproduced, or distributed without permission.
10. Privacy
We value your privacy. Please refer to our Privacy Policy for information on how we handle personal data.
11. Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.
12. Contact Information
If you have any questions regarding these Terms, please contact us at:
Suai Design Studio
Email: hello@suaidesignstudio.com
Phone: [+60 XXX-XXXXXXX]