Terms & Conditions

Last updated: 5th May 2025

These Terms & Conditions govern your use of the Suai Design Studio website and the services we offer. By accessing our website or engaging our services, you agree to comply with these terms.

1. Introduction

Suai Design Studio (“we”, “us”, “our”) is a renovation and interior design company offering consultation, design, and construction services. These terms apply to all visitors, clients, and users of our website.



2. Scope of Services

Our services may include:

  • Interior design consultations

  • Renovation and construction work

  • Custom furniture or material recommendations

  • Project management and on-site coordination

Details of each project will be outlined in a separate proposal, quotation, or contract between Suai Design Studio and the client.



3. Consultations & Quotations

Initial consultations may be offered free of charge, depending on scope and location.
Quotations are based on the project brief provided and may be subject to revisions if the scope changes.



4. Payments & Deposits

  • A non-refundable deposit is required to confirm all projects.

  • Payment milestones will be clearly stated in the proposal or invoice.

  • Late payments may result in delays or suspension of work.

All payments are to be made via bank transfer or other approved methods listed in our invoices.



5. Client Responsibilities

Clients are responsible for:

  • Providing accurate project information

  • Granting access to the property as needed

  • Securing any required permits or approvals (unless otherwise agreed)

Suai Design Studio is not liable for delays resulting from incomplete or inaccurate client information.



6. Design Ownership

All design concepts, drawings, and documents produced by Suai Design Studio remain the intellectual property of the studio unless otherwise stated.
Clients are not permitted to reproduce or reuse designs without written consent.



7. Project Timelines

We strive to meet agreed timelines, but actual completion dates may vary due to:

  • Scope changes

  • Material availability

  • Site conditions or weather

  • Third-party contractor delays

Suai Design Studio is not liable for delays outside of our control.



8. Warranties & Liabilities

We work with trusted contractors and materials, but Suai Design Studio does not provide blanket warranties unless specified in writing.
Our liability for any claim arising from the use of our services is limited to the amount paid for the specific service.



9. Website Use

All content on this website — including text, images, and graphics — is the property of Suai Design Studio. It may not be copied, reproduced, or distributed without permission.



10. Privacy

We value your privacy. Please refer to our Privacy Policy for information on how we handle personal data.



11. Governing Law

These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.



12. Contact Information

If you have any questions regarding these Terms, please contact us at:

Suai Design Studio
Email: hello@suaidesignstudio.com
Phone: [+60 XXX-XXXXXXX]